Website for an electrical and plumbing business
A trust-focused website for a local trades business, with a multi-step quote request and the "Mia" chat widget for appointment requests.
This project is a concept we built to show what is possible – not a client engagement.
Starting point
Trades businesses usually get more enquiries than they can handle, but too few of them are complete. Follow-up calls eat into time on site. At the same time, customers decide within seconds whether a business looks trustworthy online. Many trades websites fail to show services, service area or contact people clearly.
Solution
The demo shows a website built to earn trust: clear services, service area, process and contact people at a glance. A multi-step quote request collects job type, urgency, location and photos in a structured way. The "Mia" chat widget answers common questions and takes appointment requests. Enquiries reach the business complete.
Implementation
The demo is built as a static website with Astro, TypeScript and Tailwind CSS. In the demo, the quote request and chat run on scripted responses without a backend. For a real business, we would connect the form and Mia to a CRM such as GoHighLevel, a calendar such as Cal.com and automations built in n8n. New enquiries would then land in the CRM with every detail, and confirmed appointments in the team's calendar.
Workflow
How the data flows
- Website visitServices and service area
- Quote requestMulti-step form
- Chat with MiaQuestions and appointment request
- Appointment slotCalendar integration in production
- CRMComplete enquiry for the business
Screens
Screenshots & mockups
Mia
KI-Rezeptionistin · KI-Agent
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Intro call
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