Terms and Conditions

§ 1 Scope

(1) These General Terms and Conditions apply to all contracts between Legeine Ltd., trading as EchtSquad (“EchtSquad”), and its clients for services in the areas of virtual assistants and remote professionals, websites and web design, software and app development, AI agents and automation, email marketing, SEO, online marketing, CRM and sales, e-commerce, design, data and consulting.

(2) Our services are aimed exclusively at businesses within the meaning of § 14 BGB, legal entities under public law and special funds under public law. By placing an order the client confirms that it is acting as a business.

(3) Deviating or supplementary client terms become part of the contract only if EchtSquad expressly agrees to them in writing.

§ 2 Services

(1) EchtSquad provides the services described in the respective proposal. Type, scope, deadlines and remuneration follow from the proposal or service description.

(2) Unless a specific work result (e.g. a website or software) is expressly owed, the services are provided on a service-contract basis. EchtSquad owes diligent performance according to the state of the art but no specific commercial success – in particular no rankings, reach, revenue or enquiry numbers.

(3) EchtSquad uses AI systems for support. Results are reviewed by humans where agreed or required by the nature of the service. The client remains responsible for the lawful use of AI agents in its business, in particular for information duties towards its own customers.

(4) EchtSquad may use third parties (subcontractors, remote professionals) to perform the services.

§ 3 Conclusion of contract

(1) The presentation of services on the website is non-binding and does not constitute an offer. On request EchtSquad prepares a free proposal.

(2) A contract is concluded when the client accepts the proposal in text form (email suffices) or EchtSquad confirms the order in text form.

§ 4 Client cooperation

(1) The client provides all information, content, access and approvals required for the service in good time and in full, and names a contact person.

(2) The client warrants that the content it provides (texts, images, data, trademarks) is free of third-party rights and indemnifies EchtSquad against third-party claims based on that content.

(3) Delays caused by missing or late cooperation extend agreed deadlines accordingly. If cooperation is not provided despite a request, EchtSquad may terminate the contract and invoice the services rendered to date.

§ 5 Remuneration and payment

(1) The remuneration stated in the proposal applies. All prices are net plus any applicable VAT.

(2) One-off projects are invoiced according to the milestones agreed in the proposal, ongoing services monthly in advance. Invoices are due within 14 days of receipt without deduction by bank transfer.

(3) In case of late payment EchtSquad may charge statutory default interest and suspend services until payment is received.

§ 6 Term and termination

(1) One-off projects end with acceptance or handover of the work result.

(2) Contract term and notice periods for ongoing services (monthly support, remote professionals, dedicated team) are set out transparently in the respective proposal.

(3) The right of both parties to extraordinary termination for cause remains unaffected. Terminations must be in text form.

§ 7 Acceptance and usage rights

(1) Where a work result is owed, the client declares acceptance within 14 days of delivery. If no declaration is made and no material defects are reported, the work is deemed accepted. Productive use constitutes acceptance.

(2) Upon full payment the client receives the unlimited right, in time and territory, to use the work results created for it for its own purposes. For custom software the source code is handed over.

(3) Pre-existing components, frameworks, libraries and tools of EchtSquad or third parties (in particular open source) are excluded and subject to their respective licences.

(4) EchtSquad may name the client and project as an anonymised reference. Naming the company requires the client’s consent.

§ 8 Remote professionals

(1) When providing remote professionals, EchtSquad renders services through its own personnel or commissioned subcontractors. No employment relationship arises between client and professional. Tasks are coordinated within the agreed task description.

(2) Billing is based on the agreed monthly hour quota. Unused hours expire at month end unless otherwise agreed.

(3) If the client is not satisfied with a professional, EchtSquad provides a replacement within a reasonable period.

§ 9 Warranty

For work results the statutory warranty rights apply, provided that EchtSquad may first remedy defects. No specific success is owed for services (§ 2 (2)). EchtSquad gives no warranty for decisions of third parties such as platforms, search engines, advertising networks or app stores.

§ 10 Liability

(1) EchtSquad is liable without limitation for intent and gross negligence and for injury to life, body or health.

(2) For slightly negligent breach of material contractual obligations, liability is limited to the typical, foreseeable damage, at most the remuneration of the last twelve months of the affected contract.

(3) Any further liability is excluded. Liability under the Product Liability Act remains unaffected.

(4) The client indemnifies EchtSquad against third-party claims based on inaccurate information or unlawful content provided by the client.

§ 11 Confidentiality and data protection

(1) Both parties treat all non-public information obtained during the cooperation as confidential, also beyond the end of the contract.

(2) Personal data is processed in accordance with applicable data protection law; details are set out in the privacy policy. Where EchtSquad processes personal data on behalf of the client, the parties conclude a data processing agreement pursuant to Art. 28 GDPR.

§ 12 Final provisions

(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.

(2) The exclusive place of jurisdiction for all disputes arising from or in connection with this contract is Berlin, Germany, where legally permissible.

(3) Amendments and additions to these terms must be in text form.

(4) Should individual provisions be or become invalid, the validity of the remaining provisions remains unaffected.

Questions about these terms: service@echtsquad.com

This English version is provided for convenience. The German version is legally binding.